Euro Car Parts

Award-winning portal with 500k SKUs

Euro Car Parts

Nationwide car parts distributor, Euro Car Parts required an agile eCommerce platform that could manage their large and varied product range of over 500,000 product SKUs, as well as a scalable solution that could cope with thousands of transitions per day.

With a large customer base, the platform would need to support different account-levels, allowing Euro Car Parts to serve personalised pricing and provide an award winning customer experience.

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Key Facts

Company:
Euro Car Parts
Industry:
Automotive parts supplier
Previous platform:
73%
Increase in revenue
32%
Increase in transactions
29%
Increase in AOV

Core features

Quote generator

Empower staff to build quotes using your online catalogue (inc. custom products) and download as PDFs

Price lists

Offer personalised prices to B2B customers based on the pricing logic set in your ERP

Order on account

Process orders on account including live checks of account status

Locations and branch finder

Drive footfall into your branch locations with rich branch content and dynamic mapping

Multi-currency

Allow users to view and purchase products in multiple currencies

Product comparison

Powerful product comparison features overcome barriers and drive conversions

Basket abandonment

Recover sales from users who add products to their basket but leave without buying

Loyalty points

Reward customers with loyalty points that can be redeemed on future purchases

Advanced in-site search

Help and engage users with a rich autocomplete in-site search experience

Collect at branch

Empower customers to click-and-collect their orders from your branch locations

Address lookup

Powerful address search improves checkout rates and improves data quality

Order again

Support repeat purchases with user-friendly ‘reorder’ feature

Buying lists

Let your customers build and edit Buying Lists for frequently ordered products

Registration / onboarding

Develop a custom registration workflow, syncing with your ERP or CRM

Custom roles and permissions

Customise user access to selected areas of your webstore and admin tools

Integrations

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Customisation

My Account functionality

Customers are able to save and review orders, create and save quotes, save regularly ordered products to favourites, all tailored to account specific pricing.

Euro Car Parts

Live stock and personalised pricing

Real time vehicle, part and stock look up of over 500,000 product SKUs means customers can quickly find what they’re looking for and place their order quickly.

Euro Car Parts

‍Branch dashboard for real-time sales visibility

Orders are distributed to 200+ branches for delivery as fast as 30 minutes after placing an order. Access to the latest information allows ECP to provide proactive support to customers.

Euro Car Parts

This new web store further enhances the service we provide our trade customers and supports our strategy of ongoing innovation.

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