Nationwide car parts distributor, Euro Car Parts required an agile eCommerce platform that could manage their large and varied product range of over 500,000 product SKUs, as well as a scalable solution that could cope with thousands of transitions per day.
With a large customer base, the platform would need to support different account-levels, allowing Euro Car Parts to serve personalised pricing and provide an award winning customer experience.
Empower staff to build quotes using your online catalogue (inc. custom products) and download as PDFs
Offer personalised prices to B2B customers based on the pricing logic set in your ERP
Process orders on account including live checks of account status
Drive footfall into your branch locations with rich branch content and dynamic mapping
Allow users to view and purchase products in multiple currencies
Powerful product comparison features overcome barriers and drive conversions
Recover sales from users who add products to their basket but leave without buying
Reward customers with loyalty points that can be redeemed on future purchases
Help and engage users with a rich autocomplete in-site search experience
Empower customers to click-and-collect their orders from your branch locations
Powerful address search improves checkout rates and improves data quality
Support repeat purchases with user-friendly ‘reorder’ feature
Let your customers build and edit Buying Lists for frequently ordered products
Develop a custom registration workflow, syncing with your ERP or CRM
Customise user access to selected areas of your webstore and admin tools
Customers are able to save and review orders, create and save quotes, save regularly ordered products to favourites, all tailored to account specific pricing.
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Real time vehicle, part and stock look up of over 500,000 product SKUs means customers can quickly find what they’re looking for and place their order quickly.
Orders are distributed to 200+ branches for delivery as fast as 30 minutes after placing an order. Access to the latest information allows ECP to provide proactive support to customers.
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